Your small business accounts receivable and debt collection solutions...

Small business often faces big problems when it comes to accounts receivable and debt collections issues. Most of my articles are directed toward educating you on how to do things yourselves, and a little bit about how we can help you beyond that. 


Excuse me if this article is a bit self promoting, but what we offer to small businesses, professional service firms and freelancers is so unique and hard to find that if I don't toot our horn once in a while too many hard working businesses will lose money to difficult clients.



Here are some of the common problems you're facing, followed by the solutions (that's where we come in).  


If you're having one of these problems, match it up to its solution in the list below:


1.)  Accounting functions aren't your specialty.  Especially when it comes to asking for money.



2.)  You cannot afford experienced staff to do the tasks.  You don't have the square footage, payroll space, and don't want the cost and risk involved with bad hires.



3.)  Debt Collection agencies won't help you because you don't have hundreds of accounts to place, or your balances aren't sufficient.



4.)  You don't want to deal with the extra time and hassle of dealing with a debt collector company where you have to talk to a salesperson and don't know who is actually collecting your accounts and dealing with your customers.



5.)  You think that having a "collection agency" call your customers will hurt your relationships or reputation.



6.)  You're writing off costly losses at the end of each year and losing hard earned profit that you could be using to grow or simply sustain your business.



7.)   Your dealing with anger and stress over large balances that a client or clients owe you but you just don't know where to turn.



8.)  You think that getting a lawyer to litigate, or going to small claims court, will help your chances of recovery.






The solutions and how we can help you in an easy and cost effective way;



1.)  We know the best practices for accounting and back office procedures.  Having been in between hundreds of companies in dozens of industries, we've seen it all and know what works best for your specific type and size of business.   We are also well versed in accounts receivable and collections.  


We know how to speed up receivables and get you a cash infusion from your more delinquent and difficult customers.  We'll maximize every available dollar that's humanly possible to get into your bank account as soon as possible!



2.)  When Cambridge Receivable Solutions is your trusted accounts receivable and collection department, we represent you with expert level experience.  The person representing your business is professional, intelligent, and works with only your overall best interests in mind.  Our debt collection services are No Recovery = No Fee.  That means FREE if you don't get paid.  No more money out of your pocket.  


We'll get ourselves paid out of the recoveries at a rate that makes sense to your bottom line.  Our other services such as collection letter services and consulting offer easy to notice return on investment.  Either way the knowledge we pass along while working your accounts will pay dividends for as long as you do business.  



3.)  We accept single placement accounts because we care about small business. While we specialize in large balance claims we do accepts some minimum balances of $800.00 and there are some cases we won't accept, but we'll do everything possible to make sure you get the best information and solutions.  We want to help as many good businesses as possible get paid!  We take that seriously.



4.)  When you deal with us you are dealing with a small professional service provider. That's right we are a small business too.  We aren't a giant call center.  We are customized to help your business.  You'll deal directly with your personal cash flow consultant who will advise you on all aspects of your business AND be the one who deals with your customers!  This is the only way for small and professional businesses to go when it comes to debt collections.



5.)  The term debt collector or collection agencies comes with negative connotations thanks to the scores of low experience collection personnel employed by large corporations and predatory lenders.  Don't let that cost you money. I have created a professional option for small businesses to maximize their profits, keep their reputations and relationships in tact; all while making sure you're not going to go out of business due to losing hard earned money that you should have already.  


You can trust us to represent you strictly professionally and within the law.  We don't add to your headaches, we remove them!



6.)  The money that you "don't have time to deal with" or write off every year because you "don't think they'll ever pay" is the same type of truckloads of cash that we recover for your competitors.  This is such a misunderstood area of business.  It's no wonder that it puts so many new or small businesses OUT of business.  Let us put the money you deserve right where it should be, in your account.  All while you continue doing what YOU specialize in and getting more paying customers.



7.)  Too many small businesses have accounts receivable and debt collection issue skeletons in their closet.  Many times the business owner feels they did something wrong.  The past due client has a way of manipulating and stalling businesses into just never following up.  We know the way they operate.  We know how to get you what you rightfully earned, and show you how to strengthen your processes so you minimize coming across these difficult types as much as possible.  


The stress, anger and confusion can be bad for your health and your business. Offload this small percentage to us.  Dealing with them is our specialty.  That's how we add real value to your business.  It's not glamorous but someone has to do it.  We take pride in getting the good guys paid, the right way!



8.)  We are successful in recovering past due debts more often than winning a judgment in court is.  Not to mention it's costly, time consuming, very risky, and also is not even a viable option 98% of the time.  Let us orchestrate a pre-legal attempt.  If that doesn't work, and we think there is money to be had.  We'll let you know your next best option.  That shows good faith on your part!



So long story short, get to know our services.  No one has ever had less for having us as their secret cash flow weapon.


I'd love to have a no pressure, casual conversation about recovering your past due balances, strengthening your contracts, and making sure you have the fastest possible access to your earned income in the future.  




Author's contact information:

Jason Lindsey
President & Principal Consultant
Cambridge Receivable Solutions, LLC
Direct: 636-238-3843
or 
Toll Free: 1-888-908-3905  x 101
jlindsey@c-rsolutions.com
info@c-rsolutions.com

www.c-rsolutions.com 















 
 
Those accounts receivable and debt collection issues are not going to resolve themselves when ignored.  Instead they will continue to grow, compound, and decrease in value resulting in unnecessary losses of what should have been your hard earned profit.  


I've handled cash flow process improvement and accounts receivable collections for dozens of industries and enjoy sharing my experience with quality business and creative people. In my 17 years I have recovered tens of millions of dollars for my clients with NO ill effects whatsoever.  


I offer a free confidential online consultation form to allow me to reach those who can benefit from my expertise.  There is no sales funnel or obligation.  Once I receive your completed form I will assess the situation and offer my best advice whether it involves my services or not.  I offer this as a way to build new relationships, show transparency and build trust so that I can attract clients who will need and benefit from what I offer.

I add value to your company and work efficiently so that there is no risk whatsoever in having me involved with your business.  You do however run the risk of having quite a bit more time and money on your hands and experiencing less headaches.


I look forward to hearing how I can help your small business.  












Author's contact information:


Jason Lindsey
President & Principal Consultant
Cambridge Receivable Solutions, LLC
Direct: 636-238-3843
or 
Toll Free: 1-888-908-3905  x 101
jlindsey@c-rsolutions.com
info@c-rsolutions.com

www.c-rsolutions.com 
 
 

Debt collections and accounts receivable can be a real headache for small business, professional service firms, and freelancers! How are you supposed to stay in business if you can't get paid for your products and services?



Here are 10 things that I can tell you with certainty will help smaller operations whose clients are the same.  Ask yourself these ten questions about your business and your clients.  Give them some thought before your next engagement with a new client. Adjust your processes a little bit.  You either have someone who owes you money and isn't paying or you will.  Be prepared for it.   


1.)  Are you looking before you leap into time consuming projects?  Don’t jump headfirst into projects.  People, companies, and shiny wordpress sites ARE NOT a guarantee of status or integrity.  ANYONE can have 500 Linkedin connections, thousands of twitter followers, phony Facebook friends/likes, and a well designed website claiming whatever they want; all set up within a week or so.  You need to verify that there is substance behind it!  

2.)  Do they have a phone number, address, email, and/or anyones name/s published on the site? Gather as much contact info for them, their company, and their associates as you can!  Cross reference it all online and fact check things that they tell you.

3. ) Is your contact easy to reach? Do you have any other contacts with their company?  How fast do they reply to calls and emails?  
Information is power, gather as much info as you can up front, then update and add to it as you go along.  Sometimes there may be only one person in the company and that's fine, just make sure that one person communicates properly and has an ounce or two of integrity. 

4.)  Are you documenting that you're the good guy?  Communicate clearly about what they want, how they want it, and when they expect it.  Discuss these things in detail, and document the agreement with a signed/dated contract, and then continue to document important things via an e-mail chain especially if the project veers even one iota off the original written agreement.  If you can’t prove it, IT DIDN’T HAPPEN!

5.)  Do some research on your client.  Google is your best friend, use it!  Many times there are immediate red flags.  You have to work smart on this process when you and your client are too small to operate based on credit ratings etc.  Remember many of these clients have no credit, and use no credit, you have to think ahead about what your leverage and recourse will be if they try to run off with your payment.

6.)  Do they have a current social media presence?  This one isn’t an exact science, but I can tell you the businesses we chase have usually gone quiet on all online avenues once they are facing financial trouble.  Having done this so many times, I can profile subjects extremely accurately based off a few simple factors.  You can too eventually.  On the flip side many unsavory scammers are out there posting bible verses on Linkedin the same day they steal thousands from a reputable business.

7.)  Do they have an office?  Believe me there are plenty of reputable businesses that are operated from home, small offices, remotely, whatever.  However, if a business professes to be an international corporation with say thousands of employees, and there address can be traced to a double wide on google maps, then that’s a red flag.  Basically, are they professional or are they at least what they claim to be?  I've chased plenty of "Chief (fill in officers)", people with glamorous online profiles that make them look rich claiming "I love my life", and so on only to find out I am chasing what is basically a career criminal who takes advantage of everyone within 5 feet of them.  Use caution or get burned.

8.)  Are they an actual legitimate business?  Knowing how their operation is set up from a tax standpoint can give good insight.  Are they a self employed contractor under their personal name?  Do they have a registered Corporation or LLC with the Secretary of state?  Is it in good standing?  How old is it?

9.)  WHEN will they pay?  Get paid as quickly as possible.  The less time and service you put out without payment the less you are at risk to lose!  Don’t do $2,000.00+ worth of work ahead of time without talking details and then get surprised when a problem arises.  Give it some extra attention, and recover $500 at four points in the project.  You give them an inch, they will take a mile!  So have them pay by the inch if it’s acceptable in your industry, or at least with high risk or new clients! 

10.)  Are you doing your part?  Remember that you must do your part as well.  If you aren’t performing as agreed and being reasonable as well, you cannot expect them to pay good money. 

So in closing, be thorough, precise, and do not leave any gray areas no matter who you are working for.  Listen to your gut.  We are all in business to get paid, and it is not unreasonable to take that seriously.  



If you need help with any of these things we have a menu of services designed specifically to take all the time, stress, and headache completely out of the equation for you.  You're not too small to have one of the countries best representing you in strengthening your cash flow processes and making sure you're not losing unnecessary profit.




Contact the Author:

Jason Lindsey
President & Principal Consultant
Cambridge Receivable Solutions, LLC
New Clients: 636-487-0986
or 
Toll Free: 1-888-908-3905 
jlindsey@c-rsolutions.com
info@c-rsolutions.com

www.c-rsolutions.com 


If you liked this article, help me share it with others who could benefit from it.  Share it on Twitter, click the like on facebook icon below, or....
 
Join my personal network by connecting with me on Linkedin

Follow CRS on twitter:  https://twitter.com/getpaidfaster

Follow CRS on Linkedin:   http://www.linkedin.com/company/cambridge-receivable-solutions-llc
 
 
Sometimes there's just not an app for that!


Making sure your business recovers every possible dollar it’s earned is one of those issues.  When thousands of dollars in accounts receivables go cold, whether from one or multiple clients, you are going to need a real live, good old fashioned human being.  Not only that but someone with deep real world experience in what it takes to turn nothing back into something.  Someone with tenacity, professionalism and all the tools it will take to make the impossible happen. 


The people or businesses who are trying to get out of paying hundreds, thousands, or tens of thousands of dollars for your hard work, are not swayed in the least by a friendly little reminder notice sent from your i-phone. 


You need a specialist.  A full service "do what it takes" ally who takes getting you paid seriously.

Cambridge Receivable Solutions, LLC is not what you typically think of when you think about a "collection agency".   We revolutionized this process for businesses like yours, the ones who need it most.  How is that you ask? 

1. We are not a call center.  Instead we are a small professional services firm of only highly experienced, educated professionals who operate strategically and intelligently on your businesses behalf.  

2.  We do not, never have, and never will work for credit card companies, telecom, payday loans or any other predatory lenders.

3.  We only help the good guys!  That's right, the good guys.  We only take on quality clients with good honest businesses who deserve to get paid for their products and services.  We operate with integrity and expect the same from our clients.

4.  We do not use automatic dialers. The business we handle needs a personal touch, the extra element of professional representation. 

5.  Our letters are on heavy stock paper with our letterhead, not multi-colored generic form letters. 

6.  Our calls and letters are tailored to each individual account specifically, which increases our recovery rates high above the industry standards.



How do you do it? They won't even respond to me, or they are just plain refusing to pay what they owe.


We use facts, evidence, the law, and persistence.  Not to mention we have the luxury of spending more quality time with your accounts than the sweat shop, archaic, collection agencies you might be thinking of. You get to rest easy knowing all possible avenues are being taken, and that if there is a chance for recovery, we'll be there to get it for you.  We take as much time as necessary to get you paid.  

We have so much experience with the psychology of recovering past due funds that we are able to do so most of the time with minimal resistance.  It really is an art form and one that we have mastered. We are professionals performing a crucial business function.  We assist small businesses who don't have the time or expertise to minimize losses effectively. 

We encourage communication, get the owing party talking wherever possible.  We present them the facts and give them a chance to do the right thing on their own which many times is all they are looking for-at least once they realize you have escalated the issue.  Also, the harsh truth is that many people and businesses stiff people all the time.  It's their way of building businesses on the backs of others.  


Some people lack integrity, so they take a "make me" type of approach to paying their bills. Some just don't have the money so until they feel it's urgent, for example getting a letter from a company like ours, they put it on the back burner.  We are proficient in getting you made a priority.  Something you just can't do with these types on your own.

We can't divulge all of our secrets but the best way to sum it up is, if there is any possible chance for you to get paid, we'll get it paid, with no hassle for you.

As a small business owner, freelancer, or professional service provider you need real, quality debt collection solutions.  That's why CRS was created to fill that void and allow you to take advantage of a smart money, cost effective way to offload some of that stress and headache and turn your stalled profit back into money in the bank.

Let us help....

How many services can you think of that only get paid IF you get the desired results? Do you have to pay a doctor if you don't get well soon? Yes.  Do you have to pay for that crappy HP printer even if it breaks after a year?  Sure do.   Do you get a refund on that produce you bought at a premium price after you get home and notice it's rotted?  Doubtful.  You see where I am going with this.  

We are one of the last real refuges of accountability.  If you don't get paid, neither do we! You pay nothing up front.  As long as you understand the following you'll know you are making a smart business decision by having us manage your past due balances...

Something > Nothing

Whether you have accounts just over 60 days past due, or over a year, we can talk about getting them resolved.  Not only that we'll be here to help you with questions on other problem accounts and to help you firm up your processes so that going forward you need us less and less.  So don't get stalled and let past due invoices sit there aging.  The older they are, the less likely you'll ever see your money.  

The sooner you take action the more we can help.  The stronger your in house processes are, the more effective we can be when the inevitable happens.  We can also help to make sure you are taking steps to minimize problems by helping you tweak your procedures, contracts, and follow up process as well.

We are successful more often than going to court and winning a judgment when it comes to recovering past due balances. Yes you read that correctly.  Not to mention you'll save a ton of time, headache, and out of pocket money.  If it has anything to do with a business owing another business money, we know the best ways to handle it and if we don't think we can help you we'll let you know that too and point you in the right direction.   

Remember our contingency collection services are No Collection = No Fee.  So you won't have to spend any more money just to find out IF they'll pay.  You literally have nothing to lose and everything to gain by using this smart money approach.  

Good luck and contact us when you are ready to maximize your cash flow.  We will take the time to answer any questions you have and make sure our business to business relationship will thrive. We won't make you the bad guy, but we won't let you be a sucker either!


Thanks for reading!


Contact the Author:

Jason Lindsey
President & Principal Consultant
Cambridge Receivable Solutions, LLC
New Clients: 636-487-0986
or 

Toll Free: 1-888-908-3905 
jlindsey@c-rsolutions.com

info@c-rsolutions.com

www.c-rsolutions.com 


If you liked this article, help me share it with others who could benefit from it.  Share it on Twitter, click the like on facebook icon below, or....
 
Join my personal network by connecting with me on Linkedin

Follow CRS on twitter:  https://twitter.com/getpaidfaster

Follow CRS on Linkedin:   http://www.linkedin.com/company/cambridge-receivable-solutions-llc


 
 
Now is a time when you really need to get your records in good shape.  Poor record keeping is one of the main things that puts small businesses, out of business.  You can't be out of touch with the numbers. You should have solid record keeping practices year around, a user friendly software to track your expenses/taxes, a proper invoicing system, pay close attention to the aging of any accounts receivable, and much more.  

As you know these among other things are keeping Freelancers, Small businesses and the self-employed very busy. With so many other things filling their plate dealing with finances often gets put off.   Whether you are struggling, or making money hand over fist, you cannot put off having a strong grasp on your cash flow.  Regularly published statistics, as well as the data I personally keep, shows that freelancers are taken advantage of regularly when it comes to compensation. You may have also seen the "get paid not played" campaign that saw independent workers logging over sixteen million dollars in unpaid debts.


Dealing with unpaid invoices (debts) to your small business..

Regardless of how well you adhere to even perfect financial practices, late and non-payers will become an issue for all of us at some point.  At least those of us in industries where full payment up front is not the norm.  Whether clients come to me as freelancers or the VP of Finance for a mid-sized services firm, whether they come to us with one account with a $2,000.00 balance, or twenty accounts averaging $20,000.00 a piece; they all have the same problem.....

..sometimes people don't pay what they should, when they should!

I am actively handling these situations for businesses just like yours and I'd like to help resolve any problematic invoices you currently have, and then strengthen your processes so you can avoid non-payment as often as possible in the future.   I love sharing my first hand experience with these hard working, creative, professionals and know what it takes to minimize losses.



Don't make these common mistakes..


-Not using a proper signed and dated contract (where applicable).
-Straying from the terms of service, or scope of work, on projects.
-Not invoicing properly.
-Putting in thousands of dollars worth of time without any payment up front.
-Getting stressed, emotional, or angry with a client and making idle threats.
-Allowing "seemingly good intention" clients to endlessly stall your payment.
-Forgetting or writing off hard earned profit.



For more on what you SHOULD BE DOING...
be sure to read my blog, have a look over the Cambridge Receivable Solutions website, and contact me any time to discuss your situation.  Our specialized collection service is done on a contingency basis, meaning we don't get paid unless you get paid, so no upfront cost.  In other words you'll never have less for using us as your representation in speeding up and obtaining payments professionally.  

Big business style back up, that's specially designed for "Freelancers".  I am continually designing & developing more ways to help, and will keep you informed of some new offerings coming up.  

This will be a continued "grass roots campaign", if you will, that will help the ever increasing number of independent professionals get in the know BEFORE they lose thousands of dollars.  Use my personal information below to get in touch with me directly.

Anyone who has dealt with me directly knows that I care about each client and go beyond the call of duty for the good guys!  CRS is successful in recovering bad debts more often than traditional litigation, or small claims court, even when a judgement is awarded.  


GREAT NEWS!

You don't have to deal with the run around in dealing with large collection agencies that don't care about your business, you don't have to do your clients any injustice, and you don't have to waste more time and stress in vain.  You're simply choosing to have a professional ally to help ensure you are paid for your work in accordance to laws and facts.  Get in touch sooner rather than later, as the more time that passes, the less likely a recovery.



Contact the Author:

Jason Lindsey
President & Principal Consultant
Cambridge Receivable Solutions, LLC
Direct: 636-238-3843
Toll Free: 1-888-908-3905 Ext.101
jlindsey@c-rsolutions.com

www.c-rsolutions.com 



If you liked this article, help me share it with others who could benefit from it.  Share it on Twitter, click the like on facebook icon below, or....
 
Join my personal network by connecting with me on Linkedin

Follow CRS on twitter:  https://twitter.com/getpaidfaster

Follow CRS on Linkedin:   http://www.linkedin.com/company/cambridge-receivable-solutions-llc










 
 

A good portion of our private practice collection agency business comes in from Freelancers and small to mid-sized businesses (like these).  If you fall into these categories, you’ve likely realized that getting paid at all, let alone on time, can be a challenging task.

Having an interesting perspective into thousands of similar non-payment situations over the past 16 years, I can tell you that many businesses are having big problems with late and non-payers. Many times we are collecting for businesses that are in a cash crunch, against businesses that are in a cash crunch!  While that is a sign of the times it's our mission to try to stop, or at least improve, this vicious cycle.

In a perfect world every business would be able to have processes in place to minimize against non-payment, to include a vetting (or credit) procedure of some kind to ensure that you are doing business with the most qualified clients possible, followed by proper documentation, invoicing, follow up, and where needed; debt collection escalation. 

In this utopia every business or client you dealt with would have the funds (or cash flow) to back up the products and services they are taking advantage of, in a timely manner.  Your clients would all communicate effectively and then pay as agreed.


Here are three quick tips, directly from the trenches of non-payment, for our friends in Freelancing and Small businesses.


                   
1.) 
Have a signed and dated contract! 


Working without a proper, enforceable, contract is dangerous!  Also, depending who you are dealing with, how they are set up, and what kind of funds/assets they have behind them; even a contract doesn’t guarantee payment with or without collection help and eventual litigation (to include small claims court).  Keep in mind too that Cambridge Receivable Solutions is successful in recovering debts more often than the legal avenues, even when a judgement has been awarded. 

There are many ingredients a contract must have.  They are specific to the type of business you do, the scope of work, payment terms, cancellation terms, and much more.  A crude proposal or terms of service might cut it when the client intends to pay and does the right thing, but if you really want to minimize your potential losses you have to be thorough. Every detail is important. Communicate throughout the process and don’t start until it’s understood by both parties and the contract has been signed.



2.) 
Be cautious when working for startups of any kind, and/or small, un-established businesses!


Working with startups of any kind (businesses that are new or un-established) is risky!  Everything may seem fine, up until it’s time to pay that is!  You absolutely would not believe the situations we see and what lengths some will go to stall or avoid paying you all together if possible.  Many freelancers can’t completely avoid these types of clients and I would be happy to share some more safeguards with you if you have a specific situation you’d like to contact me about.

Many situations we deal with could have easily been avoided had the client been more in tune with some simple red flags to watch out for.  We see web designers, software developers, copywriters, and many more get caught in this trap when helping "companies" get set up in lieu of payment. 



3.) 
Never judge a book by its cover…..its Linkedin page, or its shiny website!


Think a friendly voice and a verbal promise to pay is enough?  It's not!  We see many situations where what appears to be “reputable business people” acting in good faith quickly turn into strategic non-payers, conveniently ignoring all the facts, and discounting any rapport you have built through your hard work.  Many have cash flow issues, but will never admit it. Instead they continually hide behind something being wrong with your services even when obvious proof to the contrary exists.  Don’t let your payment become a hostage to unethical people who want to build a business on your back.  

Never get excited about starting a new project and blindly start spending time on it UNTIL the business end is secured (See #1).  LOOK before you leap.  Gather details, do some research, find out who and what are behind this business.  Who will be responsible for payment, and how will you reach them when the crickets start chirping after you've invoiced?  Gather as much contact info as you can for your contact and their associates.

Does it feel like they have something to hide?  Does anything not ad up?  Listen to your gut and be honest with yourself about the risks.
  Do not start until all the I’s are dotted and the T’s are crossed.   If you don’t get paid, you go out of business.  This is the most crucial part of what you do, mind it!  There are always two sides to every story, you need to be able to prove yours, and leverage it to get what you earned if necessary.



The good news is that there are best practices for being able to minimize issues with these types of problems and also to deal with them when necessary, but you must get educated about the ways to protect yourself.  There are so many different factors and unique situations it’s difficult to pack all the details and advice into one article.

Once you have a set procedure in place it doesn’t take much extra effort or time to enact these safeguards throughout the project.   Then, when a problem does arise, you can lean on the fact that you’ve taken the proper steps to increase the likelihood of turning that tough situation back into acceptable compensation.  Even if that means getting professional assistance, it’s worth it.

Non-payment is a huge issue for the “little guys”.  The stress and setbacks it can cause can be debilitating for any business owner.  Help us help you by taking a pro-active approach throughout each deal.  Beyond that, realize that you have an ally with deep experience, tools, and firsthand knowledge about what it takes to collect what you’re owed.  We know all the laws, we know the games, we know the psychology.  We’ve seen it all, and conquered it all. 

Whether you have the forethought to get armed for these issues up front, have some unaddressed issues from the past, or are dealing with it now; we have cost effective solutions just for you as well as no recovery=no fee debt collection options. 



Contact the Author:

Jason Lindsey
President & Principal Consultant
Cambridge Receivable Solutions, LLC
Direct: 636-238-3843
Toll Free: 1-888-908-3905 Ext.101
jlindsey@c-rsolutions.com

www.c-rsolutions.com 






If you liked this article, help me share it with others who could benefit from it.  Share it on Twitter, click the like on facebook icon below, or....
 
Join my personal network by connecting with me on Linkedin;
http://www.linkedin.com/pub/jason-lindsey/44/567/165/

Follow CRS on twitter: 
https://twitter.com/getpaidfaster

Follow CRS on Linkedin:  
http://www.linkedin.com/company/cambridge-receivable-solutions-llc





 
 
Collections
Time is money...why wait?
Maximizing your profits, and access to earned income, should be a top priority all year. Don't forget the obvious; getting paid is how you stay in business. Time is money, and we are here to get you more of both. 

Top reasons to address your past due accounts now, as opposed to year end:
(In no particular order)

1.) Waiting until the fourth quarter, or (cringe) December, sends a message that you don't expect timely payment. 

2.)  Your clients financial standing may deteriorate over time. 

3.)  You have less leverage over the clients the longer you wait, especially if services are completed.

4.)  Clients will forget how well you worked for them, or how important the product or service you provided was. 

5.)  You don't want to have to "make deals" to get the money in before year end.  By doing so they may expect lower rates next time.

6.)  Other creditors likely started earlier and are already in line for payment, get the jump on all available funds as soon as possible.  Don't get moved to the back of the line!

7.)  Statistics show that troublesome invoices become less collectable with every passing month.  See the Collectibility chart below, keep in mind it will vary by industry, economic conditions, etc. but it gives you an idea (visually) how time IS money.

8.)  You should be thanking your clients at year end, not pushing for payment and making compromises.

I could go on for days, but you get the point. Contact us today to capitolize on top-tier assistance and experience, at below average rates.  Our small firm, consultative approach, affords you terrific client service and results.  Let us know if you have any questions in regards to your active receivables, or more severely past due collection accounts.  We look forward to speaking to you about your needs, call anytime or use our quick consultation form for your convenience. 

Thanks for your time!

Contact the Author:

Jason Lindsey
President & Principal Consultant
Cambridge Receivable Solutions, LLC
Direct: 636-238-3843
Toll Free: 1-888-908-3905 Ext.101
jlindsey@c-rsolutions.com

www.c-rsolutions.com 



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So many people are writing articles on how to get paid, or get paid faster, these days.  Some of them are decent, and they are giving you the very bare basics that everyone should already be doing.  They don't really go deep into detail about why and how to do it, what happens if you don't do the things they discuss, or most importantly what to do when you have taken all the right steps and STILL have non-payers.  I've published the statistics over and over.  Many of the articles I am talking about are nothing more than traffic generators to get business people to their site for "other" products.  You aren't getting detailed advice from an experienced professional.

It's time for straight talk from a specialist in every aspect of these difficult situations. Someone who has actually been in the trenches indetifying and solving real problems, the right way, for almost 2 decades. I've recovered tens of millions of dollars in payoffs for some of the largest lenders on the planet, as well as some of the top Corporations in the fields we specialize in, with no ill effects for my clients.  I also still take the time to educate and assist the little guys, freelancers and small business.  When a feel good article that doesn't get you anywhere just isn't enough anymore, my company is who you turn to.  So for those of you who still have receivable skeletons in your closet, this article is for you. 

Keep in mind that different size/type companies, and different industries, needs will slightly differ.  That's what we're here for, if we can't help we'll point you in the right direction. 

Note: Larger companies, and high ticket items/services will obviously start with a credit and/or reference check. 

Step 1 - Have a solid Terms of Service contract

a.) Edit it specifically for each job if it is outside of what the basic terms cover.  You don't need to be a lawyer, you know what you expect.  Make sure your client understands too.  Discuss exactly what they expect, and what you plan to deliver.  Discuss any potential "what if's" ahead of time. Anything else that goes outside of the norm needs to be addressed in an e-mail or an addendum to the contract, as it pops up, to avoid confusion or misunderstandings (two things that are a non-payers best friend).

b.)  Set your payment terms in the contract. Explain your cost/fee structure, and when it's due.  In the same article explain in plain English that you'll be due the maximum interest rate allowed by law plus collection costs, and legal fees pertaining to any necessary steps that need to be taken to obtain payment.  Don't be afraid that they will see it, in fact point it out!  If they run, you just avoided working for free.  If you want to do more than "play business" you need to attract, service, and be paid by REAL clients with REAL money, and good intentions. 

You may even consider setting your terms with a reasonable margin for error, so that if they make minor mistakes they can fix it in a timely manner without massive penalization.  That way you also know that when a red flag does pop up, it's time to address it seriously.  In other words if you start getting on everyone's case at "one minute" past due, you may seem unreasonable or unattractive to do business with.  However, keep in mind that when you give an inch, they may take a mile.  So find a good middle ground for your industry based on experience and business needs.

c.) Get it signed and dated.  This validates the above and along with you delivering on your promises, documenting all activity, and proper follow up, covers you when non payment issues come up.  You have laid the foundation for maximizing your cash flow and profit. Congratulations!



Step 2- Deliver and Document! 

a.)
Do your part, deliver what YOU promised.  

b.) Keep the communications open, and make them happy.  This is your part of earning timely payment.  Document that you delivered according to terms in any way possible. 



Step 3- Timely and proper invoicing.

a.)  Know ahead of time where you need to send the invoice, and what the monthly cut off date is for payment.  Get the invoice in the right hands, at the right time.

b.)  Your billings should be concise, accurate, and provide the necessary information to enable the client to pay you properly, on time.


Step 4- Follow up 

These can be flexible to your comfort level based on experience, and industry timeframes.

a.) Have a procedure in place to identify and flag anything that goes beyond your net terms.  Have someone qualified follow up immediately.  Point out that it's past due, ask what you can do to expedite payment, & explain how non payment will affect future work planned, act accordingly.  This is your chance to nip further possible problems in the bud. 

b.)  Be persistent.  Casually remind them of the terms, and stick to your guns.  How they react, and what they promise will determine your next step. Feel free to work with them if you are comfortable, but keep in mind that all of this takes valuable time away from you doing business.  Also, document, document, document.  Every conversation should be documented as to what was discussed, every e-mail saved, and copies of statements (date sent) kept on file.

*This is where many companies allow invoices to derail because they don't know what to do, and aren't equipped to handle the issues effectively.  Call us asap!  If you just let them go cold here they are a rapidly depreciating asset.  Don't wonder about it, worry about it, or be too optimistic.  Give it to the pro's and move on.  If you have time and energy to stay with it, keep reading.


Step 5-  ACTION

a.)  Payments still aren't coming in, promises have been broken.  You need to figure out what your staff is capable of handling effectively as far as collections chops and available time.  Every organization is different, but you need professionals or funds will still be stalling out and become a loss for your company.  We can show you why it's cost effective to outsource to a specialist like us at any stage of the game.  We know, however, that if the front lines do their job effectively; it helps us help you.  Rather than wait until year end and turn over a portfolio of ice cold accounts with little chance for recovery, work with us to establish a cost effective action plan to always be strengthening your numbers, and maximizing your time and cash flow cost effectively.

Most companies are operating like this.....

Provide product/service - Invoice/Letter process - Weak/Lack of follow up - Invoice goes cold =
LOSS

It goes that way because there is lack of knowledge about collection outsourcing & it's effectiveness, or an unwillingness to address these losses for unfounded reasons.Thanks to companies like ours you now have a professional and ethical go to partner to help maximize your access to earned income and profits.  Most of the time there won't be any litigation on non-payers (depending on size and industry), and either way a professional collection strategy is a necessary step prior to legal action.

Once you partner with us and allow us to share our expertise, our resources and experience quickly go to work to get back your hard earned profits. 
Now the flow goes more like this........

Discuss arrangemnt/payment - Obtain signed Terms of Service strengthening your position should non-payment occur - Provide product/service - Invoice/Letter process - Strong, persistent, and effective follow up to resolve any minor issues =
RECEIVE PAYMENT AND RETAIN CUSTOMER 

-OR-

Payment continues past due beyond 90 days - Turn over to CRS for collection process - You save time and headache - We go to work for you to maximize your cash flow and recovery percentage before it's too late = MAXIMIZED RECOVERY AND MINIMIZED LOSSES

It never ceases to amaze me how companies are unaware of how much money they are leaving on the table. There aren't many highly experienced professionals with a debt collection and A/R background who are out there writing and educating financial decision makers the way I do.  I have found that by doing so we not only attract great new clients, who we are able to help, but we make our job easier by ensuring that organizations do the right things ahead of time to help us be even more effective when the need arises.  It's truly a win win.

Companies of all sizes are sleepwalking through their collection procedures & don't realize it.  Regardless of whether you are a small business who depends on every dollar (as soon as possible), or if you are a large corporation whose profits are through the roof regardless; there is never room to allow unnecessary losses.  What would you do with the money we pump back into your books?  Whose salary could you pay?  You would have so much more valuable time and money to put back into your business that the benefits of our services REALLY compound over time.

We offer a confidential and concise consultation to determine if, and how, we can help you prior to engagement. The majority of our services are done on a NO RECOVERY = NO FEE basis.  You literally have nothing to lose and both time and money to gain!  We are not your typical collection agency, we are a highly specialized, top-tier firm, who you can trust as part of your organization.

Thank you for your time and best of luck!


Contact the Author:

Jason Lindsey
President & Principal Consultant
Cambridge Receivable Solutions, LLC
Direct: 636-238-3843
Toll Free: 1-888-908-3905 Ext.101
jlindsey@c-rsolutions.com

www.c-rsolutions.com 


If you liked this article, help me share it with others who could benefit from it.  Share it on Twitter, click the like on facebook icon below, or....
 
Join my personal network by connecting with me on Linkedin;
http://www.linkedin.com/pub/jason-lindsey/44/567/165/

Follow CRS on twitter:  https://twitter.com/getpaidfaster

Follow CRS on Linkedin:   http://www.linkedin.com/company/cambridge-receivable-solutions-llc

 
 
Cambridge Receivable Solutions Pre-Collect Letter Service

Cambridge Receivable Solutions knows how to help organizations increase cash flow by leaps and bounds in a wide variety of industries.  Today I want to talk about our Pre-Collection letter service which is available for purchase HERE.

I designed the pre-collect letter based on seeing the need for such a function within our diverse client base.   Rather than stick to a particular menu of services, we are always looking to identify common business cash flow problems and create cost effective solutions to fix them. 

Our pre-collect letter is just another tool in a wide array of cash flow maximization solutions that we offer.  On accounts that have become past due approaching 90 days, you obviously begin to wonder if you will ever get paid.  This is a point where you may have heard every possible excuse for non payment, and had several broken promises to pay.  Even if you have had no contact since invoicing, this is when you should take some proactive steps.  Be honest with yourself, did you want to wait 90+ days to get paid?  Do you want non payment to your business to be someone elses cash advance?

What you need to know is IF this account needs to go to collections.  Normally you can't do that without actually "placing it for collections" and paying a percentage of the recovery to an agency. This means you don't get the third party involvement effect without paying contingency on all collections.  While that's a no-brainer for "most accounts" over 90-120 days there are some exceptions; such as smaller balances, single accounts, or if it's a rare occasion that you get a past due invoice at all.

Here is how our pre-collect letter works. It's fast, it's simple, and it's cost effective.


1.) You have an account (or accounts) that are approximately 60-90 + days past due. You aren't sure that you want to place it in collections, but you also don't want to wait too long.  Your in house efforts are not getting results.

                         ***This is when you need a CRS pre-collect letter***

2.)  We have a quick conversation with you to gather the necessary information about the past due invoice/s in question. 

3.)  We mail them a letter on our letterhead explaining that the account has reached X days past due.  As a courtesy we are giving them X (you decide)  days to pay the balance, OR we (CRS) will be activating it for collections.   We instruct them to pay by your desired method, or payment address. 



The one time cost of this letter is $50.00    Purchase and submit HERE
 

If the "third party involvement effect" works you will receive your money by the deadline. This will surely get the attention of anyone with the means and intentions of paying you for your goods and services. Our letters cost 65% or more less than an attorney would charge to write a letter, we take less of your time, it's far less intrusive, and it's more effective because we specialize in getting these accounts paid. We can also be there to further assist you if it doesn't pay since you won't be going to court on these size invoices.

If the payment does not come in in time, you choose what to do with it from there. Smart money would tell you that they ignored you, they ignored the courtesy of a pre-collect notice, and you are now on "their time". At this time we would recommend that you activate the account for our collection service. This is done on a no fee if no recovery basis. We then attempt to expedite your getting paid. Once we have earned $100 or more in fee, we will credit you back the cost of the pre-collect letter.

If you have listened carefully to our previous blogs, you will also have a signed "Terms of Service" allowing the addition of interest, collection costs and legal fees which we will calculate and pursue.

This letter is offered on balances of $3,000.00 and under.  If your balance is higher please contact us immediately to discuss the proper steps to recover larger amounts.  Now dust off those old invoices and let's turn them back into cash!!! 

Purchase and submit your letter/s HERE today. 


Call our Client Services Department:  636-487-0986


-OR-

Toll Free 1-888-908-3905          Ext. 102



Thanks for your time!





Jason Lindsey
President & Principal Consultant
Cambridge Receivable Solutions, LLC
Direct: 636-238-3843
Toll Free: 1-888-908-3905 Ext.101
jlindsey@c-rsolutions.com

www.c-rsolutions.com

 
 
In an industry full of misconceptions, we strive to give quality organizations the option to ensure maximum recovery for products and services.  As a highly specialized, professional recovery firm, we offer a myriad of benefits to top notch organizations in the industries in which we cater to.

In short, it's our high level of integrity, experience, as well as our thorough and analytical nature, that makes us stand out to professional organizations. We eliminate the typical risks and hassles of dealing with receivables and collections. Our financial mediation approach versus the "typical collection nature" is what make us an effective, top producing, financial secret weapon for our select client base.

Aside from the obvious need to maximize access to earned income, and boosting cash flow and profit; allow me to offer some specifics on...

 
                     

                            Why Cambridge Receivable Solutions?


1.)  Specialization, Customization, and Seamless Integration- Some "collection agencies" may accept any kind of business and have a less specialized approach to any certain industry.  We are as involved and knowledgeable about the industries we cater to as someone IN your industry.  We strive to understand all aspects of your industries trends, and be able to coordinate with your employees as if we are a member of your company.  Our consultative approach allows us to bridge otherwise undetected gaps in your cash flow management procedures and really customize a solid benefit for you.  We also only accept as much work as we can manage effectively, and staff for placements ahead of time!  Our extensive experience and analysis of each clients needs allows us to ensure you are treated as a number one priority.


2.)  Quality approach, a professional online presence, and a great reputation- Many of the large national agencies employ a large sales staff to bring in as much business (of any kind) as they can, and then assign inexperienced employees to these placements.  They set unattainable goals for them which ends up causing your accounts to be handled by burnt out, desperate collectors posing a risk to your reputation.  We stay away from lower tier collection portfolios, where online complaints are rampant.  Does a high profile organization want their sensative large balance accounts handled by someone who handles payday loans, or other small ticket, high risk paper?  We think not. If we aren't set up or equipped to be a home run for you, we'll point you in another direction.  We know what we can do effectively, we keep a firm grasp on it, and we nurture it.


3.)  A time saving, experienced partner- Aside from being a cash producing ally for organizations, we go beyond the call of duty.  Time is money.  We provide you with not only more money than you had before, but in doing so we are set up to save you time in the process as well.  It really compounds and equals a huge financial benefit for our clients.


Rather than have a low wage, high turnover employee handling your business while a client services rep tells you "they have their best people on it",  you actually have access to your own professional with a minimum of 15 years of top notch experience, with whom you work hand in hand; as much or as little as YOU would like.  Not only do we each have a vested interest in producing great results, and building long term relationships in our specialized industries, but we also offer a personal and transparent relationship as if we were a long term member of your staff. 


In closing, when the collection industry status quo isn't good enough for your companies needs, contact us for a confidential consultation, and cost benefit analysis of how we can add value to your bottom line.  These lean times require, at minimum, that you maximize your access to earned income on products and services you have delivered.

Thank you for your time, and please contact me directly (below), or use the CONTACT page with questions or to request more information.  We offer each prospective client a confidential consultation to determine how we can help prior to engagment.

Sincerely,


Jason Lindsey
President & Principal Consultant
Cambridge Receivable Solutions, LLC
Ph 636-238-3843
Toll Free 888-908-3905  Ext. 101

jlindsey@c-rsolutions.com

www.c-rsolutions.com